Privacy Policy

Account and profile information. When you sign up or sign in, we receive identifiers and basic profile details from our authentication provider (for example: name, email address, and a user ID).

User content. You may upload a resume and participate in interviews. This can include resume text, interview audio, transcripts, and any other information you choose to share.

Scheduling and session metadata. If you book a session, we process scheduling metadata (such as selected time slots and booking identifiers) through our scheduling provider.

Usage and device data. Like most online services, we collect basic log data (e.g. IP address, user agent, timestamps, pages/actions) to operate, secure, and improve the Service.

Support communications. If you contact us, we collect the information you include in your message.

We use information to:

• Provide and operate the Service (authentication, interviews, reports, scheduling).
• Improve product quality, reliability, and performance.
• Protect against fraud, abuse, and security incidents.
• Communicate with you about your account or support requests.

We and our service providers may use cookies or similar technologies to keep you signed in, remember preferences, and help keep the Service secure. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

We share information with service providers that help us run the Service (for example: authentication, hosting, storage, scheduling, customer support tooling, and AI evaluation). These providers are permitted to process information only to provide services to us.

We do not sell your personal information. If we engage in targeted advertising or “sharing” as defined by applicable law in the future, we will provide the appropriate disclosures and choices.

We may also share information if required by law or to protect rights and safety.

We retain information for as long as needed to provide the Service and for legitimate business purposes (such as security, dispute resolution, and compliance). You can request access, deletion, or correction by contacting us.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To submit a request, contact us and we’ll respond consistent with applicable law.

We may process and store information in countries other than where you live. Where required, we take steps intended to provide an appropriate level of protection for transferred data.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

The Service may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

The Service is not intended for children under 13, and we don’t knowingly collect their information.

We may update this policy from time to time. If we make material changes, we’ll update the “Last updated” date and may provide additional notice.

If you have questions or requests, contact us at support@hiregram.ai.